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Frequently Asked Questions
How to participate in a contest?▼
Create an account, verify it, complete your profile, and click 'Participate' on the contest of your choice.
How does the MyHigh5 voting system work?▼
Select up to 5 favorites and rank them by drag-and-drop. 1st gets 5 points, 2nd 4 points, etc.
How to create a Fan Club?▼
After identity verification, go to your dashboard and click 'Create a Club'.
How does the affiliate program work?▼
For verification fee payments, you earn a 20% commission on payments made by your direct referrals, and a 2% commission on payments made by each of your indirect referrals from Level 2 to Level 10. For ad revenue, participating contestants receive 40% of the ad revenue generated on their contest pages. The direct sponsor of a participating contestant receives 10%, and each indirect sponsor from Level 2 to Level 10 receives 1%. Nominating members receive 10% of the ad revenue generated on the contest pages of their nominated contestants, 5% of the ad revenue generated on the contest pages of contestants nominated by their direct referrals, and 1% of the ad revenue generated on the contest pages of contestants nominated by each of their indirect referrals from Level 2 to Level 10. For clubs, club owners receive 40% of the ad revenue generated on their club or fan pages. The direct sponsor of a club owner receives 10%, and each indirect sponsor from Level 2 to Level 10 receives 1%. For club membership fees, MyHigh5 applies a 20% markup to the member's selected subscription fee. Of this markup, 20% is paid to the direct sponsor of the payer, and 2% is paid to each indirect sponsor from Level 2 to Level 10.
Support hours
Monday - Friday9h - 18h (EST)
Saturday10h - 16h (EST)
SundayClosed
Live chat available 24/7
How can we help you?
General Help
Questions about using the platform
Billing
Questions about payments and subscriptions
Account
Login or profile issues
Technical Support
Bugs and technical problems